Terms of Service

1. Acceptance of these terms

By accessing or using WiredType (the "Service") you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service. These terms form a binding contract between you and the operator of WiredType, a sole proprietor based in New Jersey who also does business under the name WellerDeveler ("WiredType," "we," "us," or "our"). You must be at least 13 years old to use the Service; users under 18 must have a parent or guardian review and agree to these terms. We do not ask for your age, so by using the Service you confirm that you meet these requirements.

2. What we provide

WiredType offers:

• A free DISC personality screener and basic profile card.
• Paid in-depth reports: the Essentials report ($19.95) and the Full Profile ($29.95). An Essentials owner can upgrade to the Full Profile for $10.
• Team seats, priced in bands by seat count, sold as a one-time purchase with no expiry.
• Educational content about the DISC behavioral model.

Four features use AI models to write text for you: the AI coach chat, the writing-sample analysis, team pair reports, and the wording of some emails and replies, matched to your type. The AI coach is software, not a person, and it is not a therapist, counselor, or licensed professional of any kind. AI output can be wrong or incomplete, so treat it as a starting point for your own judgment. Our AI Use page lists every AI feature, what each one sends, and the crisis resources the coach gives.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice for paid features.

3. Accounts

You can use the free assessment without an account. To buy reports, start a subscription, or save your results across devices, you need an account. Team seats bought from the team pricing page can be paid for before signing in.

• You are responsible for providing accurate information and keeping your credentials secure.
• You are responsible for all activity on your account. Notify us immediately at support@wiredtype.com if you suspect unauthorized access.
• One account per person. Do not share accounts, sell accounts, or create accounts on behalf of others without authorization.
• We may suspend or terminate accounts that violate these terms, with or without notice depending on severity.
• You can delete your account at any time with Delete my account on your account page. It cancels any active subscription, deletes your account and its data as described in our Privacy Policy, and cannot be undone.

4. Payments and subscriptions

Payments are processed by Stripe. By purchasing, you authorize us (through Stripe) to charge your payment method. Your card statement shows our charges as WIREDTYPE or WELLERDEVELER.

One-time purchases

The Essentials report ($19.95) and the Full Profile ($29.95) are one-time purchases. An Essentials owner can upgrade to the Full Profile for $10. You keep access to what you bought for as long as the Service remains available. Team seats are one-time purchases. Seats do not expire and nothing renews. Added seats take the band their position in your new total falls in; seats already paid for stay as paid. The 15-seat team package sold before September 13, 2026 also has no expiry. If a report is refunded or charged back, the access it provided is removed and the AI credits it added are taken back, up to the credits left on your account.

Subscriptions

A subscription plan, when one is on sale on the pricing page, is billed automatically at the start of each monthly or yearly period until canceled. By starting a subscription you authorize recurring charges until you cancel. We email a reminder 3 days before each monthly renewal, and 30 days and 7 days before each yearly renewal. You can cancel at any time from your account page or from the Stripe billing portal linked there. Cancellation takes effect at the end of the current billing period, and you keep access until then. When the period ends, the plan's monthly AI credits end with it; AI credits that did not come from the plan stay on your account. We do not pro-rate partial periods when you cancel.

Pricing changes

We may change prices for new purchases or future billing periods. For active subscriptions, we will give you at least 14 days notice by email before a price change takes effect, and you can cancel before the new price applies.

Taxes

Prices are in U.S. dollars. Where the law requires it, sales tax is added at checkout and shown before you pay. Where it is not, the price shown at checkout is the amount charged. Checkout does not add VAT.

5. Refund policy

Full plain-English details on cancellation, refund windows, and auto-renewal live on our Refund & Cancellation Policy page. The summary below controls for legal purposes.

Purchases made before September 13, 2026. A purchase keeps the refund windows of the policy it was sold under. For anything bought before this version of these terms went live on September 13, 2026: any one-time purchase or plan charge is refunded in full if you ask within 30 days; a yearly plan charge is also refunded for its unused months from day 31 to day 90; the 15-seat team package, however it was paid, is refunded by half from day 31 to day 90 while the team keeps its access. A plan started before that date keeps these windows for its later renewals. The paragraphs below apply to purchases made from September 13, 2026.

One-time purchases. A report is refunded in full if you ask within 14 days of purchase, using Request a refund on your account page. After 14 days, one-time purchases are final. Team seats: inside 14 days of payment, unassigned seats (no member and no pending invitation) are refunded at the price of the last seat positions you paid for; assigned seats are not refunded. To refund a seat you have already invited someone to, cancel that invitation first. Your team stays open with the seats it keeps. A team package paid by invoice before September 13, 2026 keeps its own rules.

Subscriptions. You can cancel at any time. Canceling stops future charges and leaves your access in place until the end of the period you paid for; it does not refund that period on its own. A monthly plan charge is refunded in full if you ask within 7 days of the charge, and a yearly plan charge within 14 days, using Request refund in Billing History on your account page. A refunded plan ends at once. Plan charges outside those windows are not refunded.

Chargebacks. A refund inside the windows above is made at once from your account page. If a chargeback is opened, the access that charge paid for is removed.

6. Intellectual property

The DISC behavioral model (Dominance, Influence, Steadiness, Conscientiousness) was published by William Moulton Marston in 1928 and is in the public domain. Nobody owns "DISC" as a framework.

What is protected is everything we have built on top of that framework: our assessment questions, scoring algorithms, report content, graphics, illustrations, copy, code, interactive components, and the look and feel of the Service. All of that is owned by WiredType (or our licensors) and is protected by copyright, trademark, and other laws.

We grant you a limited, personal, non-exclusive, non-transferable license to access and use the Service and your own reports for your personal, non-commercial use. You may share your personal DISC results socially. You may not copy, reproduce, distribute, resell, sublicense, or create derivative works from our content without written permission.

"WiredType" and the WiredType logo are trademarks of WiredType.

AI assistants and automated agents. You may read, summarize, and cite our public pages, with a link to the page you cite. Our assessment questions, scoring method, report content, AI prompts, and code are proprietary: do not extract, reproduce, or replicate them, and do not use them to build a competing product. The full notice is at wiredtype.com/for-ai-assistants.

7. User content

When you take an assessment, chat with our AI coach, or submit feedback, you provide "user content" to the Service. You retain ownership of your user content. By submitting it, you grant us a worldwide, royalty-free license to use, store, process, and display that content solely to operate, improve, and secure the Service, and to generate your reports. We will not sell your user content or use it to train third-party AI models.

You are responsible for the content you submit. Do not submit content that is illegal, infringes someone else's rights, contains malware, or includes personal information about others without their consent.

8. Prohibited uses

You agree not to:

• Scrape, crawl, or harvest data from the Service using automated tools.
• Reverse engineer, decompile, or attempt to extract our source code, scoring algorithms, or question bank.
• Resell, sublicense, or commercially redistribute reports, assessment questions, or any part of the Service.
• Use the Service to build a competing product.
• Submit false or misleading information, or impersonate another person.
• Attempt to bypass authentication, rate limits, paywalls, or security measures.
• Use the Service to harass, defame, or discriminate against others.
• Use the Service for employment screening, tenant screening, credit decisions, or any legally regulated decision about another person.
• Upload malware, viruses, or any code intended to disrupt the Service.
• Violate any applicable law or regulation.

We may suspend or terminate access for users who violate these rules.

9. Disclaimer

WiredType is a personal-insight product, not a clinical or professional assessment. The DISC model describes behavioral tendencies; it is not a medical device, a psychological diagnosis, a psychiatric evaluation, or an employment test. Our reports are for personal self-reflection and communication insight only.

Do not use WiredType to:

• Diagnose or treat any medical, mental-health, or psychological condition.
• Make hiring, promotion, firing, or compensation decisions.
• Make legal, financial, or medical decisions about yourself or others.

If you need professional guidance, consult a licensed clinician, HR professional, or other qualified expert.

EXCEPT FOR ANY WRITTEN WARRANTY WE EXPRESSLY GIVE YOU IN THESE TERMS OR AT CHECKOUT, AND EXCEPT AS THE NEW JERSEY CONSUMER FRAUD ACT (N.J.S.A. 56:8-1 TO -227), THE UNIFORM COMMERCIAL CODE, OR OTHER NON-WAIVABLE LAW PROVIDES OTHERWISE, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE EXTENT NEW JERSEY LAW PERMITS A WRITTEN, CONSPICUOUS DISCLAIMER OF IMPLIED WARRANTIES (N.J.S.A. 12A:2-316), WE DISCLAIM THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will meet every expectation, run without interruption, or give results that are accurate or reliable for a legally regulated decision about a person; that sentence describes the product and does not take away rights the Consumer Fraud Act or other New Jersey law gives you.

What New Jersey does not let us disclaim. We do not disclaim, and New Jersey law does not allow us to disclaim, liability for our own fraud, gross negligence, or intentional misconduct, or for personal injury. We do not disclaim claims under the Consumer Fraud Act, and we do not ask you to waive the Truth-in-Consumer Contract, Warranty and Notice Act (N.J.S.A. 56:12-14 to -18).

10. Limitation of liability

SUBJECT TO THE NEW JERSEY CARVE-OUTS BELOW, WIREDTYPE AND ITS OWNER, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.

What does not apply in New Jersey. New Jersey law does not allow a seller to exclude or limit liability for its own fraud, gross negligence, or intentional misconduct, or for personal injury. Those limitations do not apply in New Jersey. New Jersey also treats a limitation of consequential damages for injury to the person, in the case of consumer goods, as prima facie unconscionable (N.J.S.A. 12A:2-719(3)); that limitation does not apply in New Jersey to any sale of consumer goods. Claims under the New Jersey Consumer Fraud Act, N.J.S.A. 56:8-1 to -227, and the Truth-in-Consumer Contract, Warranty and Notice Act, N.J.S.A. 56:12-14 to -18, are not limited by this section. The remaining limitations in this section do apply in New Jersey.

Cap, as limited by New Jersey law. For claims that New Jersey law allows us to limit, our total aggregate liability arising out of these terms or the Service will not exceed the greater of (a) the amount you paid us in the 12 months before the claim or (b) fifty U.S. dollars ($50). That cap does not apply to our fraud, gross negligence, or intentional misconduct; to personal injury; to a Consumer Fraud Act award, including treble damages and attorneys' fees under N.J.S.A. 56:8-19; or to a civil penalty, actual damages, or attorneys' fees under N.J.S.A. 56:12-17.

11. Indemnification

You agree to defend, indemnify, and hold WiredType harmless from a third-party claim, and from the reasonable attorneys' fees and costs of that claim, to the extent the claim arises from (a) your violation of these terms, (b) your violation of another person's rights, or (c) content you submit to the Service.

This indemnity does not require you to indemnify WiredType for WiredType's own fraud, gross negligence, or intentional misconduct, for personal injury caused by WiredType, or for a claim under the New Jersey Consumer Fraud Act or the Truth-in-Consumer Contract, Warranty and Notice Act that is based on WiredType's conduct. Those obligations are inapplicable in New Jersey.

12. Governing law

These terms are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-law principles. Any dispute not subject to arbitration (see next section) must be brought in the state or federal courts located in New Jersey, and you consent to personal jurisdiction there.

13. Dispute resolution

Informal resolution first

Before filing any formal claim, you agree to contact us at legal@wiredtype.com and try to resolve the dispute informally. We will do the same. Most issues can be worked out within 30 days.

Binding arbitration

If informal resolution does not work, you and WiredType each give up the right to have the dispute decided by a judge or a jury in court, and agree that any dispute arising out of or related to these terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will take place in New Jersey (or by phone or video at your request if you are a consumer). The arbitrator's decision will be final and enforceable in any court of competent jurisdiction.

Class action waiver

You and WiredType agree that any claims will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class or representative action.

Exceptions

Either party may bring claims for injunctive relief, intellectual property infringement, or small-claims-court-eligible matters in court instead of arbitration.

30-day opt-out

You may opt out of the arbitration agreement and class action waiver by emailing legal@wiredtype.com within 30 days of first accepting these terms, with the subject line "Arbitration Opt-Out" and your account email.

14. Changes to these terms

We may update these terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes we will notify account holders by email at least 14 days before the changes take effect. Continued use of the Service after the effective date means you accept the updated terms. If you do not agree, stop using the Service and close your account.

Every previous version is published, exactly as it read, on the policy history page, with a one-line note of what changed in each.

15. Contact

• Legal and arbitration: legal@wiredtype.com
• Help with your account, reports, and billing: the help center
• General contact: hello@wiredtype.com
• Privacy requests: privacy@wiredtype.com
• Address: WiredType, New Jersey, United States. Our full mailing address is available on request at hello@wiredtype.com.