Do it yourself, in a few clicks

Where Home page › Ready to Discover Your Type?

1. Press I’ll answer honestly. Start the test..
2. Rank the answers in each of the five scenarios. Your primary type shows as soon as you finish.

You do not need an account. If you create one later in the same browser, the result is added to it.

Where Full Assessment

The Full assessment opens for accounts with an Essentials, Full or Leadership profile, or a seat on a team. Plus and Pro plans do not include it. Sign in first so the page can see what your account includes.

1. Sign in, then open the Full Assessment page.
2. Check the box to say you are ready, then press Start the Full Assessment.
3. Work through the 28 questions with Next and Previous.

If you took the free test in the same browser, those answers carry over.

Where My report

1. Sign in to your account.
2. Choose My report in the main navigation.
3. Open Downloads and history to find your downloads, older editions, and purchase history.

A report page opened while you are signed out shows the free view. Sign in again to see every section your account includes.

Where Home › Retake card

Yes, as often as you like. Press Retake full on a paid account, or Retake for the free test.

A retake within 60 days of your last Full result, or within 14 days for the free test, replaces that result. A retake after that window keeps the older result as a snapshot, and paid accounts see snapshots on the dashboard's Frequency History chart.

Where My report › Downloads and history

1. Sign in and choose My report in the navigation.
2. Open Downloads and history, then press Open PDF.
3. Your browser saves the PDF with WiredType and your profile in the file name. The cover carries your name and the date.

The PDF comes with Essentials, the Full Profile and the Leadership Edition. A free result shows edition options on the report page.

Right after you finish the 28 questions, the results page also shows Open my print PDF for Essentials, the Full Profile and the Leadership Edition.

The PDF is made for the signed-in account, so a download from a signed-out page is refused. Sign in on your account page, reopen the report, and press the download button again.

If the message says downloads are paused for maintenance or the file is temporarily unavailable, try again a little later. Nothing on your account needs to change.

Your free result has a share card with Send my card, Save the image and Copy the link. On your report page, the card in the Share your type section has Save my card, Share on X, LinkedIn, Facebook and Copy invite link. Save my card and Save the image save the card as an image. The link you share opens your own page, with your first name and your type, and the person you send it to can take the free test from there. Give a free test to a friend, on the report card, copies a different link, to the free test on our home page.

Where Account page › Your purchases

1. Sign in and open your account page.
2. Under Your purchases, press Request a refund on the report or team seats.
3. In the window that opens, press Request refund. The page shows the result straight away, and an email follows either way.

When a purchase is outside its window, its row on the account page shows the date the window closed. Each row also has a Stripe receipt link. The refund policy lists every rule.

Refunded money goes back to the card you paid with. Most banks show it within 5 to 10 business days. Refunding a report removes the access it added. Refunding team seats removes only the unassigned seats you asked to refund; the team, its members and its credits stay in place. Plan charges are in Billing History with their own Request refund button, and a refund ends the plan. A request outside the guarantee is still reviewed, with what you used shown, and the WiredType Care Team, our AI support team, usually replies by email within 60 minutes. It can give a fix, a credit or a refund the policy allows. It never turns a refund down: when it cannot give one, a person at WiredType decides and replies by email with the answer and the reason. A plan started before September 13, 2026 keeps the longer windows in the table for all its charges.

Where Account page › Subscription

1. Sign in and open your account page.
2. In the Subscription card, press Cancel subscription.
3. Press Yes, cancel. A confirmation email follows.

If you cannot sign in, email hello@wiredtype.com and ask us to cancel. We will confirm it is you another way, so you do not need to sign in.

Your plan keeps working until the end of the period you already paid for, then stops. You are not charged again. Canceling does not refund the current period. To ask for that refund, press Request refund next to the charge in Billing History.

Changed your mind before the end date? Press Undo cancellation in the same card, and the plan renews as scheduled.

Where Account page › Subscription › Manage billing

Press Manage billing. It opens Stripe's billing page for your subscription, where you can:

• change the card you pay with
• see and download past invoices
• cancel the plan at the end of the current period

The Subscription card appears only while you have a subscription. For one-time purchases, your receipt email is the record, and recent charges are listed under Billing History on the account page.

Where Sign-in page › Forgot password?

1. On the sign-in page, press Forgot password?.
2. Enter the email address on your account and press Email me a reset link.
3. Open the email with the subject "Reset your WiredType password" and press Choose a new password. On the page that opens, press Continue.
4. On the next page, type your new password in both boxes and press Save my new password. You are signed in.

Passwords need at least 8 characters. Each reset link works once. If yours has expired or was already used, the page says so and lets you send a new one.

Where Account page › Account Settings

1. Press Change password.
2. Type your current password and your new password, then press Save. If the page asks for a code, enter the code we email you and press Save again.

You stay signed in on this device. Use the new password the next time you sign in anywhere else.

Where Account page › Account Settings › Email

1. Press Change email, enter the new address and press Send confirmation links.
2. Open the link in the email sent to your current address and the link in the email sent to the new address. The links work for one hour.
3. After the second link, sign in with the new address. Your reports, purchases and team seat stay with your account.

Until both links are opened, the account page shows "Waiting for confirmation" and you keep signing in with your current address. If a link has expired, press Change email again.

The email on your invoices is separate from the email you sign in with. On a Plus or Pro plan, Manage billing cannot change it, so write to hello@wiredtype.com to ask for a change.

Scout messages are free, up to 20 a day without an account and 20 a day when you are signed in. The count starts again at midnight UTC. When you are signed in and have credits, you can check "Deeper answer, 1 credit." before you send a message, and Scout gives a longer, more detailed answer for that one message. The chat shows the cost before you send and your balance after. If the AI service does not answer, the page says so and puts the credit back.

• A profile purchase adds credits that stay on your account: Essentials 50, Full 150.
• Credits that come with a report never expire.

Your balance shows at the top of the chat window. It counts every credit you can spend.

Deeper answers stop, and nothing is charged. Scout keeps answering for free.

You can buy more credits on our pricing page.

You can make your first card with a free account at Make my card, before taking the test. After the test, add your DISC type and choose an approach line. Changes save as you make them.

Open Design to preview your changes. Cotton and Graphite are free designs. Block, Portrait and Linen need Plus or Pro to save, but you can preview them before choosing a plan. Every design has three free photo layouts: Standard, Large photo and Half photo. Large photo and Half photo put the photo beside your name, role, company and type. You can also choose the bands around the QR code. Show my real pattern uses your four DISC scores rounded to steps of 5 and is off until you turn it on. Showing the four scores as numbers is a separate choice. Hiding your type also hides these scores and bands based on your pattern.

In the card editor, open Photo and choose a JPEG or PNG to put your own photo on your card for free. If you see Make a portrait, you can make portraits from a selfie or a photo you choose. Pick where you will use it, what you wear, a color and a background. Use a photo of yourself or someone who gave you permission. You see the credit cost and your balance before you start. When credits are charged, you can choose One portrait, Quick, Standard or Full shoot. One portrait has no included redraw. Quick has 2 portraits and 2 redraws, Standard has 4 of each, and Full shoot has 12 of each. A redraw uses the same photo and choices. The photo page shows the credit cost before you start. Your Welcome month includes one Quick session that uses none of your credits. If you cannot join a membership yet, the photo page may offer a free session. You can leave the page while your portraits draw. The page shows which portraits are waiting, drawing or finished, and you can ask for an email when they are ready. Each finished portrait is saved in Your photos in the editor while there is room. Your photos holds 50 photos, so you may need to delete an unused photo to make room. Choose Use on my card or save a copy to your device. A failed portrait returns the credits charged for it. If a redraw fails, your previous portrait stays and any credits charged for the redraw are returned. Your source photo is deleted within a day of starting or when you press Start again with new choices. Taking a photo off your card does not delete it from Your photos. You cannot delete a saved photo while a card uses it.

If you need more credits, the photo page shows the packs currently on sale and the price that applies to you. After you buy a pack, you come back to the same tab with your photo and choices still in place. Credits you buy never expire. You can spend them on portraits or deeper answers from Scout. The prices below come from the same price table as checkout. If no prices appear, check the pricing page before buying.

Choose Show my card from the card menu to open your card for someone to scan. It shows your identity above a large QR code, with Share my card and Copy link. If you have no test result, you can take the test or choose to show the card without one. Add the card to your home screen for quick access. After it has loaded and been saved on that device, you can show the code without a signal. The person scanning needs a connection to open the link. Your screen stays awake while showing the card when your device supports it.

We are turning on connecting from a card for more people over time, so a card you open may not offer it yet. You can save the contact details shown on a public card, choose which details to share back or ask to compare DISC results. You see your own result first and decide whether to compare. Before opening a comparison, you must confirm that you are 16 or older. Before sharing contact details, you must be 18 or older and pass the separate age check. Read the Your Card lesson.

You can open a public card by scanning its QR code, opening its link or entering its seven-character code at wiredtype.com/code. You see the name and details the card owner chose to show. A private card cannot be opened by anyone else. Card stats count openings without identifying you, and our host keeps request logs. Read the Your Card lesson.

Share your details starts with only your name selected, and you choose which other details to include. You choose separately whether to receive the card by email and one reminder. If you share without an account, you receive a private link to change or remove those details, and we email it to you if you gave us your email address. Keep the link private because anyone with it can manage those details. Read the Your Card lesson.

You can take the free test without an account or use a result you already have, and you see your own result first. If the card shows its type, you can read the comparison after choosing to compare. If the type is hidden, the comparison waits for the card owner to approve it. Your answers and exact scores stay private. Read the Your Card lesson.

Your WiredType people is the list in your account of everyone you have connected with, with a comparison for each person. You both agree to connect before you appear in each other's lists, and you both need accounts to keep the connection there. Add people automatically is off until you turn it on, so you approve each person yourself. If you turn on Add people automatically, you agree in advance to future requests, and each person who scans your card still decides whether to connect. Read the Your Card lesson.

Either of you can remove the connection, and you can do this from your result page without an account. Removal ends the comparison for both of you, deletes the list entries and details created by that connection, and cancels emails still waiting to be sent between you. A contact saved before connecting stays without its comparison or shared details. Removal cannot erase a contact saved on a phone or an email already delivered. Read the Your Card lesson.

Every account is on Free, Plus or Pro. The plan covers what you do day to day: Scout, your cards, portraits and credits. Reports are bought on their own, and no plan includes a report.

Four other lessons come only with the Full Profile report: Leadership Styles, Sales Communication, Team Building and Career Guide. No plan includes those four.

Prices are on the pricing page. Your plan page at wiredtype.com/plan shows each price before you choose, and nothing is charged until you choose a plan. Sales tax is added where it applies.

A plan renews at the same price until you cancel. We email you before each renewal: 3 days before a monthly renewal, and 40 days and 7 days before a yearly one. If you pay monthly, we also email you once a year, about a month before the anniversary of the day you started, so you have time to decide whether to keep your plan. You can cancel at any time from your account page, and your plan keeps running to the end of the period you paid for. Buying an Essentials, Full or Leadership report starts a free Welcome month of 30 days. If you buy Plus or Pro while that month is running, we charge nothing until it ends. Your first payment is on the day the month ends, or four days after you buy, if the month ends sooner than that. We email you before your first payment, and you can cancel on your account page before then and pay nothing. Before you pay, the checkout page shows the date and the amount of your first payment.

The first charge of a plan can be refunded in full within 7 days with Request refund in Billing history on your account page for plans bought before October 22, 2026. For plans bought from October 22, the same 7-day window applies. You get the full payment back if you have not used any of the credits for the paid period, and each credit you use lowers the refund by the same share. A yearly plan counts all twelve months of credits, and credits used during your free month do not count. A renewal can be refunded within 48 hours if you have not used the plan since it renewed. Either refund ends the plan right away. An upgrade charge from Plus to Pro can be refunded within 7 days too. That refund puts you back on Plus for the time you already paid for, your plan keeps running, and the unused credits the upgrade added are removed. Our refund policy has the details.

Open your plan page and choose Change your plan. Before you confirm, you see what you pay today, when the change starts, and your next payment and its date. A move from Plus to Pro starts at once and charges the difference for the rest of the period you paid for. A move from Pro to Plus, or between monthly and yearly billing, starts when your paid period ends, and nothing is charged today. You can undo a change before it starts.

When you buy an Essentials, Full or Leadership report, your free Welcome month starts on its own. For 30 days you can make up to five cards in any design, and Scout answers up to 20 questions a day. You also get one Quick photo session of 2 portraits and 2 redraws that uses none of your credits, and bonus credits that end with the month. Your plan page shows your included credits. If your free month started before the Welcome month began, it stays a month of Plus with the credits included in that plan.

Buy an Essentials, Full or Leadership report and get a free Welcome month. Each person can have the Welcome month once.

Each person gets one Welcome month. It lasts 30 days and does not renew, and you are never asked for a credit card or any payment details for it.

Five days before the month ends, we send one reminder by email and one in your messages. If you unsubscribed from our emails, you get only the message in your account. If you bought Plus or Pro during the month, you get a first-payment notice 3 days before it ends instead.

Your account goes back to Free on the last day, and nothing is charged, unless you bought Plus or Pro during your free month. Then that plan starts, and its first payment is on that day or on the later date shown when you pay. Everything you made stays and keeps working.

• Every card stays live, with its address, its QR code, its design and its portrait.
• Your portraits stay yours, on your cards and in your photos.
• Stats keep showing on your cards.
• Your reports stay yours. The plan never changes them.
• Credits you bought, and credits that came with a report, stay and never expire.

On Free, adding a card beyond your first needs Plus, and so does switching a card to a Plus design it does not already have. The photo page shows the credit cost before you start. Credits left from the plan month end with the month.

Credits are spent in a fixed order. The credits for your current plan month go first, then the credits that came with a report, then credits you bought.

Credits that came with a report can pay for deeper answers from Scout or for portraits. The chat and photo page show the credit cost before you start.

A deeper answer from Scout costs 1 credit. Each new portrait or redraw costs 2 credits on Plus or Pro and 3 on Free.

Credits that came with a report never expire. Monthly plan credits reset each month and do not roll over.

Choose where you will use your portrait, clothing, a color and a background, then add a selfie or permitted photo. One portrait has no included redraw. A Quick session has 2 portraits and 2 redraws, a Standard session has 4 portraits and 4 redraws, and a Full shoot has 12 portraits and 12 redraws. A redraw uses the same photo and choices. Your portraits keep drawing if you leave, and each finished one is saved in Your photos while there is room. Your photos holds 50 photos. If a portrait fails to draw, we put its credits back in your balance. If a redraw fails, your previous portrait stays and any charged credits are returned.

On Plus or Pro, a Quick session costs 8 credits, a Standard session costs 16 and a Full shoot costs 48. On Free, they cost 12, 24 and 72 credits. The price of a session includes its redraws, and we do not refund the credits for redraws you leave unused. A Full shoot needs more credits than a month of Plus or Pro includes, so the page tells you how many more you need before you start. Your Welcome month includes one Quick session that uses none of your credits. You can add one more portrait or redraw to a session for 2 credits on Plus or Pro, or 3 on Free.

Your photo is deleted within a day of starting, or as soon as you press "Start again with new choices". Every finished portrait is saved in Your photos in the card editor, where you can delete any of them.

The photo service has limits to prevent misuse. You can make up to 20 sessions a day and 150 in 30 days. If you reach a limit or the service is paused, the page tells you when to try again. You can ask for an email when the service is working again.

Where Team dashboard › Invite a teammate

One person at a time

1. Press Invite a teammate.
2. Enter their email address and press Send invite.

Several people from a file

1. Press Bulk import CSV. Download template gives you a file with the right columns.
2. Upload a .csv, .tsv or .txt file of up to 500 rows. Only the email column is required. First name, last name, role and manager email are optional.
3. Fix or skip any row the page flags, then press Import members. The invite emails go out at once, and the page confirms with Invitations sent.

Each invite link works for 30 days. The page stops you when every seat is taken.

Where Team dashboard › Pending invites

1. Press Send again next to their email. A new link goes out, good for another 30 days, and the old link stops working.
2. This works when every seat is taken, because the person already holds their seat.

Where Team dashboard › Members

1. Press Remove next to their name.
2. Press Remove again to confirm.

They lose the team views right away and their seat opens up. Anything they bought on their own stays theirs. A team always keeps at least one admin, and you cannot remove yourself.

1. Open the invite email and press Take your assessment.
2. On the invite page, press Create account or Sign in. You come back to the invitation. Press Join team to join.
3. On your team welcome page, press Take my assessment.

If your new account asks you to confirm your email first, confirming brings you back to the invitation. If you signed up on another device, sign in and open the invite link again. If the page says the invite expired or was already used, ask your team admin for a new invite.

Your name, email address, DISC type and four DISC scores. The admin can also download the team's Full Profiles as PDFs. Your answers to individual questions are not shown to anyone on the team.

Where Account page › Your data

1. Sign in and open your account page.
2. In Your data, press Download my data.

Your browser saves one JSON file named wiredtype-data-YYYY-MM-DD.json. It holds your account and profile, every assessment result, your purchases and report access, your cookie and consent records, your research participation, and links to the report PDFs your account includes. Those PDF links work for 24 hours.

Where Account page › Your data

1. In Your data, press Delete my account and read what will be deleted.
2. Type DELETE in the box.
3. Press Delete my account permanently.

WiredType first cancels any active subscription with Stripe, so you are not charged again. It then deletes your account, every assessment result, your purchase records and report access in our database, and the link between your account and any research data, and emails you a receipt. Deletion is immediate and cannot be undone. Stripe keeps its own record of any payment you made.

Deleting your account does not refund a purchase, except credits you bought and have not used, which are refunded as the Unused credits paragraph in the refund policy describes. If a purchase is still inside its refund window, request the refund first. If you manage a team that still has other people on it, remove them on the team dashboard first; the page tells you if this applies.

Where Account page › Research Participation

Turn off Add my scores to DISC research under a random ID to stop new research entries. Press Delete my research data to delete the entries already recorded and the link between your account and your research ID. The research privacy notice has the details.

No. WiredType does not sell your data and runs no advertising trackers. The privacy policy lists what is stored and why.